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First of all I'd like to open with the fact that I know it is the responsibility of the consumer to research the fine print prior to purchasing anything.. However, my dissatisfaction lies in the fact that they have the audacity to name an Insurance Policy on your...
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1.0
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I recently booked a Economy round trip ticket from Albany NY to Little Rock, through Orbitz. I realize it was a non- refundable ticket and that's what I payed for. Now here is what I cannot understand. I called to see if I could cancel my flight down and just use the...
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Anonymous
Anonymous

You can boycott delta if you wish, but every airline operates this way. If you buy a round trip ticket and do not fly the first leg, the whole reservation is cancelled.

2.8
#1047714
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Someone purchasing an airline ticket through Orbit'z may purchase travel insurance on their website website. Transamerica Casualty Insurance provides travel insurance for you when you purchase a ticket from the Orbitz.com website. I bought travel insurance on...
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1.0
#1042580
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Short Review for May 07, 2016, Pc_payment

Orbitz
#843609
1.2
Orbitz refund service does not work very well I lost money with Orbitz ,I would not use orbitz service again.
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Orbitz Flight Booking Review

Orbitz
#794525
1.0
Horrible company Horrible customer service The phones are answered in Phillipines and they are not willing to help at all. Information on website is dishonest and misleading. I will definitely complain to Federal Trade Commission
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Orbitz Refund Policy Review

Orbitz
#773149
1.0
Orbitz booked a non-refundable hotel room after I selected the refundable option. I phoned them but they refused to change to the refundable option. Terrible service.
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Dangerous Motel Review

Orbitz
#488514
We almost got shot by a gangster at a Motel I booked with Orbitz. We left and I warned them about the situation at this oroperty and they could care less. You have to leave a I.d or 5 dollars to get a remote lol..so many things to write but I will keep it short rather not remember
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I booked a reservation which showed that my $10.85 in Orbucks (expiring in April/May 2017) WOULD be applied. It gave me the dollar amount which included a discount of $10.85 in Orbucks on the confirmation page. I remember this clearly because I remarked to someone in...
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2.5
I liked
  • Site filters
I didn't like
  • Rewards bucks never apply
  • Bad customer service
#1036205
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I am in Australia. I pay with an Australian Credit Card but I get quoted and charged in USD. It is not clear in the booking pages that it is USD. Also, when booking a hotel, the website states "reserve room" but in fact you get charged for it and there is no refund. I...
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#1031007
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A ticket was reserved and from the scrapad I got the wrong one and they would not fix it because ir was passed the 24 hr time limit they give well hello When there is power outage and floods and you are just trying to make it home the least thing you remember is to...
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1.6
#998059
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My Flight with Delta from Atlanta to Houston was cancelled due to inclement weather. Flight reservation had nothing to do with either the hotel or Orbitz. Weeks before I had booked a hotel reservation with the Hilton Garden Inn in Houston, Texas through Orbitz. I had a...
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1.0
I liked
  • Price
I didn't like
  • Horrible customer care
#986605
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I made a hotel reservation in NYC which was cancelable up to the day before the reservation. Three days before the stay, I attempted to cancel online. The web site would not allow me to cancel online. I then called Orbitz and spoke with a representative that was not...
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1.8
#971388
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$28,000 of Duplicate Transactions Charged to Credit Card - Orbitz Response - "Just Wait It Out"
$28,000 of Duplicate Transactions Charged to Credit Card - Orbitz Response - "Just Wait It Out"
Last night, my wife and I attempted to book a flight for an upcoming trip for 6 members of our family using Orbitz.com. We entered all of the information for each and every passenger, then hit submit to process the payment with our credit card. We then received an...
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Anonymous
Anonymous

I will never work with them and so glad you posted. Hope it all works out for you. Sorry you had to go through this!

bmr32809
bmr32809

Update:Still no resolution from Orbitz.com customer service team or executive office. I was unable to proceed with various purchases this weekend due to this negligence by Orb...

1.0
I didn't like
  • No refund for their mistake
  • Lack of customer service
  • Poor website booking program
#966590
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Go to the booking website Select Destinations Select Dates of Travel Click show Lowest to Highest for prices Click Search Select your flights Click next Please note that sometimes the Flights you selected will CHANGE! I selected an AM flight and Orbitz changed it to a...
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2.0
I liked
  • Amount of travel options offers
I didn't like
  • Customer service
  • No respect for customer
  • Everything else - deceptive business practices
#959092
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