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I had a ticket booked in England and Had to cancel it ........Well I was like a wet hen trying to get a refund .....My sister had a heart attack and as the ticket was booked in England I was instructed to get verification from her doctor on the Hospitalization...
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5.0
I didn't like
  • Poor contact information and hours fighting a robot
  • Arguing with a computer
  • Poor contact information
#1134483
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I am exhausted from dealing with Orbitz to rebook flights that were previously cancelled. I spent 4 hours on the phone today and this wasn't the first time! I have had problems communicating with all of the foreigners they employ, who are mostly clueless! I bought...
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#1100006
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I recently had a horrible experience with Orbitz. I was booking a vacation for myself, and my family who lives in another state. I was on the phone for three and half hours with the Orbitz rep. The booking took forever. The Orbitz rep keept telling me her system was...
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1.0
I didn't like
  • Illegal switch and bait
#1078292
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Orbitz - Reembolso seguro renta vehculo

Orbitz
#1077129
4.0
Details
Doble cobro de cobertura por seguro de renta de vehculo. La pliza pagada en el portal de Orbitz no fue reconocido por las leyes panameas.
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Orbitz - How do we contact you in emergency. I've tried to web call but not getting through.

Orbitz
#1055310
I have made a hotel booking with your company in Gold Coast but due to unforeseen circumstances I had missed my flight and I wish to know what to do. Pls reply back immediately, I'm desperate to get an answer because I'm hoping to travel tmr. Already send a message to the hotel but no reply yet.
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Short Review on May 07, 2016

Orbitz
#843609
1.2
Details
Orbitz refund service does not work very well I lost money with Orbitz ,I would not use orbitz service again.
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Discounts and Special Offers
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Insurance Quality
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Price Affordability
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Orbitz Flight Booking Review

Orbitz
#794525
1.0
Details
Horrible company Horrible customer service The phones are answered in Phillipines and they are not willing to help at all. Information on website is dishonest and misleading. I will definitely complain to Federal Trade Commission
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Customer service
Exchange, Refund and Cancellation Policy
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Website
I set up a flight to visit my granddaughter from LAX to Houston. I selected the flight, hotel and rental car and selected the "TOTAL PACKAGE PROTECTION" insurance. My daughter is pregnant with my second grandchild and I knew she would have a hard time with this...
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1.3
I didn't like
  • Complete lies
#1064667
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I booked a room and there was an issue with a typo in the reservation for dates. The reservation was made for June 12-14 and was supposed to be made for June 13-15. I called Orbitz immediately to have the issue resolved. After 1 hour and 8 minutes and speaking to the...
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1.0
#1060214
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Orbitz booking Orbitz Itinerary #: 7268519013462 Confirmation says "Tickets are Refundable" in Bold. I also checked the box that says "Refundable Tickets only" when buying from the site. I had to cancel due to medical reasons, Orbitz will not refund the entire amount....
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Anonymous
PissedwithOrbitz

It is indeed a 'bait and switch' tactics!!! Buyer beware

1.5
I didn't like
  • Awful bait and switch
  • Non-existent customer service and deceptive advertising
#1059167
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First of all I'd like to open with the fact that I know it is the responsibility of the consumer to research the fine print prior to purchasing anything.. However, my dissatisfaction lies in the fact that they have the audacity to name an Insurance Policy on your...
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Anonymous
Steve

I wished I would have read your comment before I bought my tickets thru Orbitz. I had the same result you had. Like you, Never again will I purchase thru Orbitz and also like ...

1.0
#1052061
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I recently booked a Economy round trip ticket from Albany NY to Little Rock, through Orbitz. I realize it was a non- refundable ticket and that's what I payed for. Now here is what I cannot understand. I called to see if I could cancel my flight down and just use the...
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Anonymous
Anonymous

You can boycott delta if you wish, but every airline operates this way. If you buy a round trip ticket and do not fly the first leg, the whole reservation is cancelled.

2.8
#1047714
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Someone purchasing an airline ticket through Orbit'z may purchase travel insurance on their website website. Transamerica Casualty Insurance provides travel insurance for you when you purchase a ticket from the Orbitz.com website. I bought travel insurance on...
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1.0
#1042580
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I booked a reservation which showed that my $10.85 in Orbucks (expiring in April/May 2017) WOULD be applied. It gave me the dollar amount which included a discount of $10.85 in Orbucks on the confirmation page. I remember this clearly because I remarked to someone in...
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2.5
I liked
  • Site filters
I didn't like
  • Bad customer service
  • Rewards bucks never apply
#1036205
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