Orbitz
Reviews and Complaints
I need a refund for car rental insurance
Book a Flight
- Price was good
- Poor data handling
Preferred solution: I’m trying all day to speak to someone gave you for option to cancel our place not place a reservation wise doesn’t give you the option for that
Complaint
- Everything else - deceptive business practices
- No customer service
- Impossible to contact regarding refund
Preferred solution: Full refund
User's recommendation: Never use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation problems
- Price was good
- Easy booking
- Inability to get refunds without calling
- Dropped calls
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with customer service
Preferred solution: Nothing
User's recommendation: Go directly to the airlines for flights
The auto agent wasn’t helpful.
- Unable to reach a live person
- Poor data handling
- No customer service
Preferred solution: Deliver product or service ordered
User's recommendation: More agents
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFox Rental did not accept to rent me the car I paid on Reservation
REFUND NEEDED and agents can't find the way to DO IT, POOR COMMUNICATION, horrible costumer care
- Lack of personal service
- Car rental charging debit cards and not renting car
- Poor customer service
Preferred solution: Full refund
User's recommendation: not pay for car rental under this website with a debit card, preferably go to the actual car rental place to assure that you get your order you pay for, not online
I need to speak with an agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelación reservación hotel
- El precio era bueno
- Impossible to contact regarding refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to use airline credits
- Poor customer service
User's recommendation: Go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Salt Lake City, UtahBecause I want to talk to customer service
Pissed nowhere to stat
- Impossible to contact a representative
- Fast to take your money
- Price was a bait and switch
- Zero customer service and they do not guarantee car is available
- Lack of response to fix issue
Preferred solution: Let the company propose a solution
User's recommendation: Had nowhere to stay pissed
You guys booked me for a room that isn't even available like they're booked up
Preferred solution: Full refund
Wrong charge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey not offering life assistance in case whe you in trouble and do not have much information besides your name, date of trave
- Are offering competitive price for the flight tickets
Preferred solution: I need details of my trip, just because I have no acces to my email, where the itinerary initially was sent too?
User's recommendation: You should have at least 1 line with life customer service representatives able to guard you what department to contact in order to resolve very simple question,
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