(38 of 384 reviews match)
Latest review first
First of all, I don't know how they sold me car insurance for a country that of course they know their insurance can't cover in. So I went to Mexico and bought car insurance from Orbitz, to then find out once I was in Mexico ready to pick up my rented car that I had to...Read more
Company wrote 0 public responses to the review from Jun 13, 2016.
Book a trip with Orbitz on the phone on 2/24. She said she would send me an email confirmation. I never got it. Three days before the flight I called to figure out how to get my boarding passes etc. The flights they read back to me were nothing that I had booked,...Read more
Company wrote 0 public responses to the review from Mar 04, 2016.
Orbitz Flight Booking Review
Horrible company Horrible customer service The phones are answered in Phillipines and they are not willing to help at all. Information on website is dishonest and misleading. I will definitely complain to Federal Trade Commission
Company wrote 0 public responses to the review from Feb 21, 2016.
So I had to cancel my trip due to medical reasons. Called and spoke to Orbitz and they told me what documents and info they needed to process the refund with Delta. Emailed them all necessary documentation along with Dr. notes the next day and received email stating...Read more
Company wrote 0 public responses to the review from Dec 17, 2015.
I had to cancel a flight to Las Vegas, the total ticket was 331.00. I now have to pay $230.00 In airline and Orbitz fees and the difference for whatever my next ticket will cost. Absolutely ridiculous. $230.00 for Orbitz fees?! I have given plenty of time for the...Read more
Company wrote 0 private or public responses to the review from Jul 10, 2015.
I didn't like
- Ability to change
- Useless employees
- Lack of personal service
We had booked a Hawaiian package deal and I was in hospital and unable to travel. They LIED to us and said even with doctor verification the ONLY way to get our money back or partial refund (we get that there are cancellation fees) was that we HAD to rebook a package...Read more
Company wrote 0 private or public responses to the review from Jun 12, 2015.
I didn't like
- To be lied to
I made reservations for a 5 day trip to Hawaii for the month of Aug. however somewhere during the booking process those dates were either not received or transposed by their system. Their system instead booked my flight for Mar 10-31. Despite explaining to 5 different...Read more
Company wrote 0 public responses to the review from Mar 28, 2015.
Orbitz posts bargain flights on their web site, and when one choose them, one is told "We're sorry, the fare for that itinerary is no longer available. The fare for that trip is now $x,xxx" where $x,xxx is about twice the posted figure. This happens repeatedly with...Read more
Company wrote 0 private or public responses to the review from Dec 12, 2014.
I booked a flight with orbitz after they told me that British Airways owned the ticket (they fly bikes for free), but upon booking with Orbitz they now show Iberia as being the subcarrier. They charge an outrageous 75 Euros PER LEG for the bike PLUS 25 Euros for a box...Read more
Company wrote 0 public responses to the review from Jul 21, 2014.
I booked a flight. Cancelled it within 48 hours. They said it was non-refundable, but I would be issued a credit that I could, would HAVE TO use within 1 year on a Delta flight. I called to ask how to use it since I was not given a promo code. Basically, how do I...Read more
Company wrote 0 public responses to the review from Jul 11, 2014.
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