Orbitz
Reviews and Complaints
Horrible company. Lies, offers
- Totally misleading offers on hotels
Preferred solution: Just do what you advertise
User's recommendation: Don’t waste your time and money with this rip off company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milton, FloridaWrong dates
User's recommendation: Don’t use this hotel
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerGot scammed by Orbitz
- Easy booking
- False advertising
Preferred solution: Full refund
User's recommendation: Call the hotel ahead to make sure you get what you paid for
Just professional
User's recommendation: Keep the good service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRandomly change the dates on my flight
- And change flights
- You lie
- Very difficult to even fill out a questionnaire
Preferred solution: A flight to Las Vegas today or tomorrow that is affordable
User's recommendation: Do not book with orbit !!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid for a flight to Japan and I wasn’t allowed to board.
- Cheaper fare
- No help when things go wrong
Preferred solution: Apology
User's recommendation: Use orbitz at your own risk
Missing rewards bucks
- Fast and easy
- Do not receive your reward bucks
Ticket confusion
User's recommendation: So nice!
Unresolved booking
- No customer service
Preferred solution: Full refund
User's recommendation: Don’t use their ecredit for canceling flights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelling flight
Expedia/Orbitz sent me a text confirming the $1392 for the canceled flight was never put through. So they said the pending charges would fall off.
But they didn’t, the card charges went through. I disputed them, sent ecoecia the screen shot if it’s own confirmation,...
I never got an email or the itinerary number, but my credit card company shows it was charged for $1392. I am trying to cancel the flight charge within the 24 hours but I cannot get through their automated system to speak to a person.
- You can search flights
- You can not get past the bot or automated menu
- You cannot speak to an agent
Preferred solution: Full refund
User's recommendation: book directly with the airline
I can’t speak to any customer rep - you are not giving me an option
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTax exemption
- No pros
- No tax exemption for va 100 disability veterans
Preferred solution: Give customer with tax exemptions an option. I don’t pay taxes, and I earned it with my military service.
Flight is canceled
I want to know my Confirmation number for December 23, Delta Flight from San Francisco to Seattlei did not receive the Floght number and confirmation.itinerary:727083****8624
Flight is canceled and Orbitz will do nothing to get us on another flight.
User's recommendation: Try another company first.
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more than agree with you