Contact Orbitz Customer Service
Orbitz Phone Numbers and Emails
Toll-Free Number:
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(844) 803-5576Local
Customer Service:
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(877) 397-6489Current Alerts e.g. Coronavirus (COVID-19)
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(312) 279-7740From abroad (charges apply)
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(312) 279-7777Outside the United States
Orbitz Emails:
Orbitz Contact Information
Orbitz Website:
Orbitz Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Open 24 hours a day, 7 days a week
Orbitz Coronavirus Disease (COVID-19) News:
Travel advisory - Call centers are experiencing high volume and long wait times due to COVID-19. If you do not have imminent travel, we have other options for servicing your needs. Find out more: https://www.orbitz.com/service/#/articles/554/61/25690
Orbitz recommends you check the travel advisory from your local authority for travel planning.
Orbitz is currently experiencing high contact volumes. As the situation is still evolving, airlines and other travel partners are continually reviewing their policies. If you are not due to travel within the next two months, Orbitz recommends that you wait before contacting us to ensure we have the latest policy information for your travel.
Fax:
Summary of Orbitz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Orbitz Customer Service?
Activation/ Cancellation Question:
- “Credit from previous canceled flight”
- “Cancel flight”
- “Cancel a flight”
Request for Information Question:
- “Trying to get information regarding traveling with my emotional support songs”
- “Reschedule my trip”
- “Got covaid test positive can't travel on 6/15/2022 need to talk live person for info to cancel booking nd get credit or refund thanks”
Refund Question:
- “Refund”
- “Refund of flight ticket”
- “I need a refund for car rental”
Return/ Replace Question:
- “Change flight”
- “Change reservation”
- “Change my flight”
Product/ Service Question:
- “I just book a flight ticket than I try to book a car rental but disconnected I need help”
- “To book a flight”
- “Trying to book a trip”
Payments and Charges Question:
- “Charges”
- “Cc been charged”
- “Overcharged”
Shipping and Delivery Question:
- “Did not receive my order”
- “My flight is one hour late”
- “I have not received confirmation of my booking”
Staff Question:
- “Customer service”
- “Paid for luggage but when I got to customer service my luggage was not included had to pay again”
- “Service transport”
Account Question:
- “I can't find my credit on my account info”
- “Money was taken out my account”
- “Credit on account”
Cards Question:
- “I want to cancle a trip my friend booked on his card”
- “Applying for orbitz credit card”
- “Credit card isn't going through”
Website/ Application Question:
- “Website help”
- “Website error”
- “I can't seem to get booked from site”
Other Question:
- “Wrong information”
- “Change trip”
- “Information”
About
Flight Booking, Customer Care, Room Booking
Website
Pros: Price was good, Easy booking, Easy to book, No gd service, Unable to reach a live person
Cons: Customer service, Unable to speak with a person to resolve my issue, Non-existent customer service and deceptive advertising, Lack of response to fix issue, Impossible to contact regarding refund
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Orbitz is one of 20 brands of Travelport, Inc. The company is headquartered in Chicago IL. It was founded by five major companies (Northwest, American, Delta, Continental, and United) as an online service for customer benefits. Orbitz offers business travels, cruises, vocational packages, as well as comprehensive choice of hotels, car rental services and the like. The company provides 24\7 automated Orbitz TLC alert service, informing its customers about flight delays, gate changes, weather conditions and the like via PDA, pager, mobile phone or e-mail. Orbitz also offers a number of corporate travel management solutions.
Orbitz is ranked 136 out of 854 in Travel Agencies category
USA
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