Orbitz Phone Numbers and Emails

Toll-Free Number:

  • (844) 803-5576
Send Message

Customer Service:

  • (877) 397-6489
    Current Alerts e.g. Coronavirus (COVID-19)
  • (312) 279-7740
    From abroad (charges apply)
  • (312) 279-7777
    Outside the United States
  • (844) 672-4894
    Within the United States

Orbitz Emails:

Investors/ Franchising
PR Inquiries
Copyright Infringement Inquiries
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(844) 803-5576 Local
Total calls: 2 977 Issues resolved: 86 Last call: Nov 29, 2023

How Do I Contact Orbitz Customer Service by Phone?

To contact Orbitz customer service by phone, dial their customer service number, which is 1-844-803-5576. Orbitz customer service toll-free is available 24 hours a day, 7 days a week. This means that you can reach out to them at any time, day or night, for assistance with your travel-related needs.

How Can I Contact Orbitz Customer Service Manager Directly?

To contact the Orbitz Customer Service Manager directly, visit the Orbitz website and navigate to the "Contact Us" section. A virtual assistant will pop up, providing various options to address your inquiry. After selecting the appropriate option, you may be prompted to sign in to your Orbitz account.

Once signed in, you will be connected to a customer service representative who can further assist you or escalate your concern to the Orbitz customer service manager if needed. Be sure to follow the instructions provided on the website to ensure a direct line of communication with the Orbitz Customer Service Manager.

Can I Talk to a Real Person at Orbitz?

To reach Orbitz customer service live person, you have several options. Firstly, you can call the Orbitz phone number, which is toll-free. Alternatively, you can visit the Orbitz website and navigate to the "Contact Us" section. There, you'll encounter a virtual assistant presenting you with various options to address your inquiry. By engaging in a chat session with a representative, you can receive assistance tailored to your specific needs.

What Is Orbitz Customer Service Email?

There is no specific email address provided for Orbitz customer service email. The quickest methods to contact them are by calling their phone number or engaging in a chat session with a live agent. These options will enable you to communicate directly with a representative who can provide assistance and address your inquiries and concerns.

Contact Information

Orbitz Website:

Orbitz Help Center:

Corporate Office Address:

Orbitz, LLC
500 West Madison Street, Suite 1000,
Chicago, Illinois 60661
United States

Other Info (opening hours):

Customer Service Hours:

Open 24 hours a day, 7 days a week

Orbitz Coronavirus Disease (COVID-19) News:

Travel advisory - Call centers are experiencing high volume and long wait times due to COVID-19. If you do not have imminent travel, we have other options for servicing your needs. Find out more: https://www.orbitz.com/service/#/articles/554/61/25690

Orbitz recommends you check the travel advisory from your local authority for travel planning.

Orbitz is currently experiencing high contact volumes. As the situation is still evolving, airlines and other travel partners are continually reviewing their policies. If you are not due to travel within the next two months, Orbitz recommends that you wait before contacting us to ensure we have the latest policy information for your travel.

More contact details


+1(425) 679-7251

Orbitz Customer Service Reviews

1.3 / 5
I ordered a fly but I have not got my itinerary

I ordered a fly with hotel, and I put the whole information with credit card ,phone # E-Mail etc,etc. the price was $1007.00 but Orbitz did not give me the booking #.and Expedia travel sent me a e-mail that they answer me in 72 hours and I still waiting for some answer.I worry maybe is scam? Jairo

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David N Nam
SCAM - credits have no value beware Orbitz and Expedia

Extremely Disappointed with Orbitz Travel Service
I recently had two transactions with Orbitz Travel Service, one on May 25, 2021, for $874.95, and another on February 22, 2023, for $1,564.22. My experience with this company has been nothing short of a nightmare, and I feel compelled to share my frustrations on PissedConsumers.
After the Covid-19 travel freeze, I contacted Orbitz on May 4, 2023, through their chat help and email channels.

I specifically reached out to Jim T from the Expedia Customer Support Team, hoping for a resolution. They promised me a refund or credits. Unfortunately, the credits they provided were utterly worthless, and the company has repeatedly delayed the refund process.
Initially, I was assured of full credits for my first transaction due to the travel restrictions caused by the pandemic. However, when I attempted to use these credits in February 2023, I discovered that they were not applicable to any trips.

Seeking assistance, I engaged with their chat help, which proved futile in applying the credits to the replacement trip that was lost due to Covid.
In a desperate attempt to salvage something from this ordeal, I made a second transaction on February 22, 2023, hoping to utilize the original credits for a different trip. The purchase came with a promise of a complete refund if canceled before April 2023. Unfortunately, I fell ill and attached a doctor's letter as proof that I couldn't travel.
Despite fulfilling all their requirements and providing the necessary documentation, Orbitz has consistently refused to issue the refund they promised. Their actions not only contradict their own refund policy but also demonstrate a complete disregard for customer satisfaction.

This level of service is utterly unacceptable and has caused me immense inconvenience and financial hardship.
I strongly caution anyone considering Orbitz Travel Service for their travel needs. My experience highlights their failure to honor commitments, misleading credit offers, and their outright refusal to provide the refunds they assured me I would receive.
I hope that by sharing my experience on PissedConsumers, I can warn others about the atrocious customer service provided by Orbitz and prompt the company to rectify their actions.A

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Angela H Rky
My reservation didn’t know if that my reservation was in us funds and when bill came in extreme shocked and upset
stars-rating stars-rating stars-rating stars-rating stars-rating

Very disappointed and will not recommend or ever book again with this company as I had a flight in Canada Ontario to Quebec and had to pay us funds for a flight with in Canada this is so wrong

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How Good is Orbitz's Customer Service?

Jaceyon Ohi
Jaceyon Ohi
Feels Disappointed | Nov 27, 2023

I made a mistake booking two rooms with ordifz. There was no refund so I’m out $230. Bucks. Not a good customer service move. I won’t be use in Orbitz again to make my travel arrangements.

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Cierrah Wdr
Cierrah Wdr
Feels Disappointed | Nov 21, 2023

After too long extensive tries with everything. I could not find a way to update my email address. As a result I made a reservation for the wrong date.
And did not find out until I called.

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Masato Vtt
Masato Vtt
Feels Neutral | Oct 27, 2023

Theyre good

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Niveah Dia
Niveah Dia
Feels Satisfied | Oct 27, 2023

I am having entering a perfectly valid credit card as my only payment option on Orbitz. I entered it several times and got a message that the card was invalid. It isn’t. I tried for over an hour and multiple times to talk to someone at Orbitz, but Orbitz offered no option to speak with an agent. It was very frustrating, and I still have the problem.

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Crimson Hoc
Crimson Hoc
Feels Neutral | Oct 22, 2023

Wish I would have been able to seitch

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Annastyn Xcy
Annastyn Xcy
Feels Disappointed | Sep 29, 2023

I need to talk to a live person, all phone numbers are answered by a computer…

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Summary of Orbitz Customer Service Calls

10:34 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Orbitz?

Activation/ Cancellation Question:

  • “Cancel flight”
  • “Cancelation”
  • “Cancel car rental”

Request for Information Question:

  • “Need assistance with a new account and flight purchased”
  • “Orbucks question”
  • “Booking question”

Return/ Replace Question:

  • “Change flight”
  • “To change a flight”
  • “Change flight details”

Refund Question:

  • “Refund”
  • “I need a refund for car rental”
  • “Refund On a room”

Product/ Service Question:

  • “Insurance claim”
  • “To book a special vacation”
  • “Trying to make a reservation”

Payments and Charges Question:

  • “Flight payment”
  • “Hote charged me eventhough I cancelled my reservation months ago”
  • “I booked flights Edmonton to Kelowna you charged me US. Dollars why”

Shipping and Delivery Question:

  • “I ordered a fly but I have not got my itinerary”
  • “Did not get refund for canceled flight”
  • “Guest did not arrive and owes payment”

Staff Question:

  • “No service”
  • “Because I want to talk to customer service”
  • “Not happy with service”

Cards Question:

  • “Can't use my chime credit card”
  • “I want to add a credit card”
  • “I don't have my credit card till tomorrow or the next day”

Account Question:

  • “I can't find my credit on my account info”
  • “Money was taken out my account”
  • “Credit on account”

Website/ Application Question:

  • “Your site fails to find my itinerary using the number you sent to me. Happens every time”
  • “Website won't let me complete my booking”
  • “I bought KLM Airlines tickets from this site and one letter of my last name was misspelled My last name is TAMAR”

Other Question:

  • “Airline credit”
  • “Flight reservation”
  • “Just to to fix an error on my email address when I booked my flught”


Related Companies

Expedia, Hotels Com, Travelocity, Vrbo, Hotwire


Orbitz is one of 20 brands of Travelport, Inc. The company is headquartered in Chicago IL. It was founded by five major companies (Northwest, American, Delta, Continental, and United) as an online service for customer benefits. Orbitz offers business travels, cruises, vocational packages, as well as comprehensive choice of hotels, car rental services and the like. The company provides 24\7 automated Orbitz TLC alert service, informing its customers about flight delays, gate changes, weather conditions and the like via PDA, pager, mobile phone or e-mail. Orbitz also offers a number of corporate travel management solutions.

Orbitz reviews and complaints

Orbitz is ranked 105 out of 682 in Travel category

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