Contact Orbitz Customer Service
Orbitz Phone Numbers and Emails
Toll-Free Number:
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(844) 803-5576Local
Customer Service:
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(877) 397-6489Current Alerts e.g. Coronavirus (COVID-19)
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(312) 279-7740From abroad (charges apply)
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(312) 279-7777Outside the United States
Orbitz Emails:
Orbitz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Orbitz Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Orbitz is (844) 803-5576. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 66% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Orbitz may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Orbitz Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Orbitz is (844) 803-5576. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 66% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Orbitz may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.
People call Orbitz mainly because of request for information, activation/ cancellation and return/ replace.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Orbitz is service@customercare.orbitz.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Orbitz Customer Service?
Most Popular Number:
| Total calls: 4 517 | Issues resolved: 155 | Last call: Mar 7, 2026 |
Contact Information
Orbitz Website:
Orbitz Help Center:
Corporate Office Address:
Fax:
Orbitz Customer Service Reviews
Terrible service. Charged my card for airline tickets.
Now I can't get through to customer service unless I have an itinerary number? Helloooo!!!
I don't have one because you took my money but never competed registration. COMPANY IS A SCAM!!!
Auto Rental company could not locate my contract because Orbitz confused my last name with my suffix Jr. on the initial contract.
The reservation numbers were blocked by the Orbitz security process so I could find neither my reservation confirmation nor the customer number on my printed confirmation.
The information had been rendered useless. Get the name correct and or make the numbers visible.
Servico de primera buena atención contesto mis dudas y salí complacido. Bueno bueno buenísimo...nnnuu
How Good is Orbitz's Customer Service?
Summary of Orbitz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Orbitz?
Request for Information Question:
- “Status of Etihad airline flights apropos ME war”
- “Unable to check in”
- “Seat checking”
Activation/ Cancellation Question:
- “Cancel refund flight”
- “Cancel national rent car”
- “Cancelling hotel and want refund”
Return/ Replace Question:
- “Flight change”
- “Booking change”
- “I need to make some changes to my flight”
Payments and Charges Question:
- “Ticket charge issue”
- “Security deposit”
- “Payment needed”
Product/ Service Question:
- “I have bugs in my hotel room”
- “Broken car”
- “Complaints”
Refund Question:
- “Refund”
- “Refund on flight”
- “Refund status”
Shipping and Delivery Question:
- “Hotel closed down when we arrived for reservation.”
- “Car location closed”
- “First flight delayed so will miss connection”
Account Question:
- “My trip the hotel doesn’t have a elevator and we have to disabled people”
- “Can't get my account”
- “Trip not showing in my account”
Staff Question:
- “Not happy with service”
- “Customer service”
- “Costumer service”
Website/ Application Question:
- “App won’t let me make changes to my booking or even review the change policies.”
- “Website won't let me complete my booking”
- “Website not working”
Cards Question:
- “Booked hotel said virtual card you submitted is not good but Orbitz was paid”
- “Not accepting card verified it is fine bank said check with orbitz”
- “Need to add credit card today”
Other Question:
- “Book flight”
- “Name mistake”
- “Gestión de vuelo”
Compare Orbitz Customer Service To
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