Contact Orbitz Customer Service
Orbitz Phone Numbers and Emails
Toll-Free Number:
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(844) 803-5576Local
Customer Service:
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(877) 397-6489Current Alerts e.g. Coronavirus (COVID-19)
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(312) 279-7740From abroad (charges apply)
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(312) 279-7777Outside the United States
Orbitz Emails:
Contact Information
Orbitz Website:
Orbitz Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Open 24 hours a day, 7 days a week
Orbitz Coronavirus Disease (COVID-19) News:
Travel advisory - Call centers are experiencing high volume and long wait times due to COVID-19. If you do not have imminent travel, we have other options for servicing your needs. Find out more: https://www.orbitz.com/service/#/articles/554/61/25690
Orbitz recommends you check the travel advisory from your local authority for travel planning.
Orbitz is currently experiencing high contact volumes. As the situation is still evolving, airlines and other travel partners are continually reviewing their policies. If you are not due to travel within the next two months, Orbitz recommends that you wait before contacting us to ensure we have the latest policy information for your travel.
Fax:
Orbitz Customer Service Reviews
Very disappointed and will not recommend or ever book again with this company as I had a flight in Canada Ontario to Quebec and had to pay us funds for a flight with in Canada this is so wrong
How Good is Orbitz's Customer Service?
Summary of Orbitz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Orbitz?
Activation/ Cancellation Question:
- “Cancel flight”
- “Cancelation”
- “Cancel car rental”
Request for Information Question:
- “Need assistance with a new account and flight purchased”
- “Orbucks question”
- “Booking question”
Return/ Replace Question:
- “Change flight”
- “To change a flight”
- “Change flight details”
Refund Question:
- “Refund”
- “I need a refund for car rental”
- “Refund On a room”
Product/ Service Question:
- “Insurance claim”
- “To book a special vacation”
- “Trying to make a reservation”
Payments and Charges Question:
- “Flight payment”
- “Hote charged me eventhough I cancelled my reservation months ago”
- “I booked flights Edmonton to Kelowna you charged me US. Dollars why”
Shipping and Delivery Question:
- “I ordered a fly but I have not got my itinerary”
- “Did not get refund for canceled flight”
- “Guest did not arrive and owes payment”
Staff Question:
- “No service”
- “Because I want to talk to customer service”
- “Not happy with service”
Cards Question:
- “Can't use my chime credit card”
- “I want to add a credit card”
- “I don't have my credit card till tomorrow or the next day”
Account Question:
- “I can't find my credit on my account info”
- “Money was taken out my account”
- “Credit on account”
Website/ Application Question:
- “Your site fails to find my itinerary using the number you sent to me. Happens every time”
- “Website won't let me complete my booking”
- “I bought KLM Airlines tickets from this site and one letter of my last name was misspelled My last name is TAMAR”
Other Question:
- “Airline credit”
- “Flight reservation”
- “Just to to fix an error on my email address when I booked my flught”
About
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Orbitz is one of 20 brands of Travelport, Inc. The company is headquartered in Chicago IL. It was founded by five major companies (Northwest, American, Delta, Continental, and United) as an online service for customer benefits. Orbitz offers business travels, cruises, vocational packages, as well as comprehensive choice of hotels, car rental services and the like. The company provides 24\7 automated Orbitz TLC alert service, informing its customers about flight delays, gate changes, weather conditions and the like via PDA, pager, mobile phone or e-mail. Orbitz also offers a number of corporate travel management solutions.
Orbitz is ranked 105 out of 682 in Travel category
USA
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