(8 of 384 reviews match)
My husband and I spent $1200 on our tickets so we can go to my sister in law's wedding. We arrived at the airport and of course we couldn't get the tickets that we paid for. Apparently, orbitz didn't pay for my tickets, orbitz only a reservation. I am beyond pissed...Read more
Company wrote 0 public responses to the review from May 01, 2016.
Problem Date: 4/16/2013; Purchase Date: 4/16/2013; Order numbers PBORB6438552614 and PBORB3958454394; Payments of $995.22 and $1043.22; Payment method: Visa credit card. I attempted to purchase two round trip tickets from Washington DC to Cancun, Mexico, but before the...Read more
Company wrote 0 private or public responses to the review from Jul 12, 2013.
Orbitz has the WORST customer service department, and they completely ROBBED $1400 from me. I purchased my ticket in September of 2012 to go to Brazil, due to extenuating circumstances, I was unable to go and i had to cancel my ticket about 2 month later. Mind you this...Read more
Company wrote 0 private or public responses to the review from Jun 26, 2013.
I tried to call and cancel my international flight on Orbitz. I was on hold for a whole hour every time without been able to speak to an agent. Then i emailed email@example.com and got no reply. I got a survey to fill up for Orbitz services ,after filling it...Read more
Company wrote 0 public responses to the review from Jun 15, 2013.
I've had some good experience with Orbitz Customer Service before, and that explains why I'm still using the website to book nearly all my flights. But what happened to me today makes me have a second thought about the effectiveness of turning to Customer Support to...Read more
Company wrote 0 public responses to the review from May 06, 2013.
Orbitz website allowed us to choose specific seats for a multi-flight trip with another couple. Then, after taking our money on the website, they put a notice on the confirmation for both couples that said that our seats were not assigned. When we called to complain,...Read more
Company wrote 0 private or public responses to the review from Feb 17, 2012.
I will NEVER use Orbiz or any other web travel site again for booking hotels. They have a non-refundable and non changable policy when you need to change the date of stay at a hotel book through them. Call the hotel you wish to stay at DIRECTLY and book it. That way...Read more
Company wrote 0 private or public responses to the review from Sep 24, 2011.
It's so clear that the CR reps aren't trained enough, can't think through the issues, can't solve problems, and, simply read a script. Right now, I might just lose $2,600 in travel because of poor information I received when I needed to cancel a business trip (not an...Read more
Company wrote 0 private or public responses to the review from Aug 25, 2010.
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