(18 of 384 reviews match)
Latest review first
I've had two bad experiences with these (they are the same company) in regards to changing hotel reservations. Avoid or expect pain and expense (yours). In both cases i THOUGHT i was making a reservation, not a pre-paid booking. In the first case my flight was...Read more
Company wrote 0 public responses to the review from Nov 09, 2016.
Just had an experience with Orbitz, punch in one date and pay for a wrong date , then just lies on the phone . Never againRead more
Company wrote 0 private or public responses to the review from Aug 31, 2016.
Richfield Springs, New York
If you are even THINKING of purchasing an airline ticket through Expedia or Orbitz and they offer you to purchase travel insurance..steer far away. Transamerican Casualty Insurance provides travel insurance but you can ONLY put a claim in if your are on your death bed...Read more
Company wrote 0 public responses to the review from May 07, 2016.
Dix Hills, New York
I didn't like
- Travel insurance offered
After using Orbits for 15 years, it saddens me to say, I will no longer continue to use this service. Purchased a flight on February 10th. Today, February 16th, the charge hasn't yet been debited. I called my bank, the bank asked me to call the airline, so I did. The...Read more
Company wrote 0 public responses to the review from Feb 16, 2016.
I have been using ORBITZ since past 5 years but I had worst experience when I was expecting some favor from them.I have wasted lot of money in the past two months. I have booked my flight tickets through orbitz and when I asked cancel/change my flights, they are saying...Read more
Company wrote 0 public responses to the review from Jan 29, 2016.
1.5 hours on the phone to change tix from NY to Helsinki. Asian rep picks up and tells me the insurance we bought is for medical and not flight changes. Tells me it will cost over $500 to change the flight and if the pattern is different from the original tix, she has...Read more
Company wrote 0 public responses to the review from Jan 22, 2016.
I have travelled with Orbitz in the past and have been satisfied; however this current situation and the manner in which an agent addressed my concerns has left me highly doubtful that I will ever use Orbitz for future travel. The agent (Marvin) informed me that...Read more
Company wrote 0 public responses to the review from Jul 15, 2015.
Tuckahoe, New York
I didn't like
I had a business trip to go to this weekend which is in 3 days and of course i knew I couldnt be picky with prices but when i logged in and saw the perfect hotel car and flight for the total about for 888.-- I was excited and I enter my cc number when i went to...Read more
Company wrote 0 public responses to the review from Apr 14, 2015.
Bedford Hills, New York
Orbitz - Changed seat assignment from front of the plane to the back of the plane and will not change or give a reason for it happening.o
When tickets were purchased seat selections were chosen for both legs of our flight to Glasgow. We had row 12 going over and row 19 for the return, when I checked my reservation I saw that the seats had been removed and we had NO seat reservations. I have called...Read more
Company wrote 0 public responses to the review from Apr 04, 2015.
we booked a cruise on Orbitz. they offered an on board credit if we booked an outside cabin. We did for 3 people and when we paid, they gave us a hotel promo credit, that if we booked a hotel for $75 we get a discount. How absurd. we wanted the on board credit and they...Read more
Company wrote 0 private or public responses to the review from Jul 26, 2013.
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