Product: Orbitz Car Rental Clear all filters (0 of 14 reviews match)
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Never received my refund from Orbitz.

Cancled a reatal car never received my refund they claimed to have sent the thirty dollars refund but my bankCredit one never received it and they still haven't gave me my thirty dollars back I wouldn't refer this company to none of my friends or family never used Orbitz
1.0
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Orbitz Car Rental
#1401519
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Orbitz - Receiving a credit back takes weeks

I rented a car, and cancelled within 5 minutes after my card was authorized. It takes us to 15days first r your credibility t to be returned.
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Orbitz Car Rental
#1278858
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Orbitz - Reembolso seguro renta vehculo

Doble cobro de cobertura por seguro de renta de vehculo. La pliza pagada en el portal de Orbitz no fue reconocido por las leyes panameas.
4.0
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Customer service
Product or Service Quality
Staff
Value for money
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Product
Orbitz Car Rental
#1077129
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In Feb 2016 I booked a trip (flight and rental car) through Orbitz. While booking the rental car I kept getting an error on the website stating that they couldn't process the transaction and to try again, which I did and kept getting the error message. Come to find out...
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Anonymous
Anonymous

Update, I contacted the Better Business Bureau of Chicago, where the headquarter of Orbits is located, and I got a full refund. It is a shame that I had to 'shame' a huge com...

2.6
Product
Orbitz Car Rental
I didn't like
  • To be lied to
  • Bad refund policy
  • Lack of customer service
#850255
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I booked a flight and a car through their site.I proceeded to pay with my paypal. Once done i checked my account. They double charged me. They informed then that it would fall of in 3-5 days. Ridiculas you took my hard earned money 2x. So then I call my bank to help...
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Orbitz
Orbitz

Hi,My name is Luisa, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at soci...

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Orbitz Car Rental
#792594
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I booked a car rental with Orbitz and was told the amount due at time of pick up was $160.When l returned the car to Alamo l was charged $22 more than quoted when l asked the manager he said it happens at the time with Orbitz, l used your site once in awhile and NEVER...
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Orbitz
Orbitz

Hi,My name is Jeanna, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at soc...

1.0
Product
Orbitz Car Rental
#702584
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I rented a car through Orbitz.On the itinerary it said "Amount due at pick-up: $57.24 ". What was my surprise when ar the car rental I was told $79.00. In addition the car rental company charged me $20.00/day insurance while Orbits says - $9 to $12 (depends on the...
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Orbitz
Orbitz

Hi, this is Luisa, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at social...

Product
Orbitz Car Rental
#688623
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I booked a flight in March for a flight in June with Orbitz. I took the flight insurance option due an existing medical condition with my back that requires pain killers 24 hours a day out of fear if things got worse I wouldn't be able to fly. I paid for the trip and...
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Orbitz
Orbitz

Hi, Anonymous, This is Robert, and I am part of the Orbitz Customer Relations team. I am sorry for the disservice from Orbitz. Please forward the Orbitz Record Locator to u...

Product
Orbitz Car Rental
#407651
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we purchased car rental and insurence in dollar rental car thro orbitz, when we got to cancun on the 26 of June, dollar would not accept our insurence confirmation we got from orbitz. we had to use our little vacation budget to pay the mandatory insurence. we were so...
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Anonymous
Valentine

I recently procured the car insurance on line when booking through Orbitz. The car rental company explained to us that they do not work with the insurance company. Therefore...

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Orbitz Car Rental
#331510
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Orbitz is TERRIBLE. I unfortunately have a reservation, and with the poor assistance on the phone, I was offered a voucer for our next trip. Upon trying to call & determine if I could use it for a car rental for the current trip I already had booked, I was...
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Orbitz
Orbitz

Hi, My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at ...

Product
Orbitz Car Rental
#290477
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