Product: Orbitz Car Rental Clear all filters (12 of 12 reviews match)
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In Feb 2016 I booked a trip (flight and rental car) through Orbitz. While booking the rental car I kept getting an error on the website stating that they couldn't process the transaction and to try again, which I did and kept getting the error message. Come to find out...
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Anonymous
Anonymous

Update, I contacted the Better Business Bureau of Chicago, where the headquarter of Orbits is located, and I got a full refund. It is a shame that I had to 'shame' a huge com...

2.6
Product
Orbitz Car Rental
I didn't like
  • Poor website booking program
  • Lack of customer service
  • Bad refund policy
#850255
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I booked a flight and a car through their site.I proceeded to pay with my paypal. Once done i checked my account. They double charged me. They informed then that it would fall of in 3-5 days. Ridiculas you took my hard earned money 2x. So then I call my bank to help...
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Orbitz
Orbitz

Hi,My name is Luisa, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at soci...

Product
Orbitz Car Rental
#792594
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I booked a car rental with Orbitz and was told the amount due at time of pick up was $160.When l returned the car to Alamo l was charged $22 more than quoted when l asked the manager he said it happens at the time with Orbitz, l used your site once in awhile and NEVER...
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Orbitz
Orbitz

Hi,My name is Jeanna, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at soc...

1.0
Product
Orbitz Car Rental
#702584
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Orbitz - Reembolso seguro renta vehculo

#1077129
4.0
Details
Doble cobro de cobertura por seguro de renta de vehculo. La pliza pagada en el portal de Orbitz no fue reconocido por las leyes panameas.
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I rented a car through Orbitz.On the itinerary it said "Amount due at pick-up: $57.24 ". What was my surprise when ar the car rental I was told $79.00. In addition the car rental company charged me $20.00/day insurance while Orbits says - $9 to $12 (depends on the...
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Orbitz
Orbitz

Hi, this is Luisa, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us at social...

Product
Orbitz Car Rental
#688623
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I booked a flight in March for a flight in June with Orbitz. I took the flight insurance option due an existing medical condition with my back that requires pain killers 24 hours a day out of fear if things got worse I wouldn't be able to fly. I paid for the trip and...
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Orbitz
Orbitz

Hi, Anonymous, This is Robert, and I am part of the Orbitz Customer Relations team. I am sorry for the disservice from Orbitz. Please forward the Orbitz Record Locator to u...

Product
Orbitz Car Rental
#407651
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we purchased car rental and insurence in dollar rental car thro orbitz, when we got to cancun on the 26 of June, dollar would not accept our insurence confirmation we got from orbitz. we had to use our little vacation budget to pay the mandatory insurence. we were so...
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Anonymous
Valentine

I recently procured the car insurance on line when booking through Orbitz. The car rental company explained to us that they do not work with the insurance company. Therefore...

Product
Orbitz Car Rental
#331510
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Orbitz is TERRIBLE. I unfortunately have a reservation, and with the poor assistance on the phone, I was offered a voucer for our next trip. Upon trying to call & determine if I could use it for a car rental for the current trip I already had booked, I was...
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Orbitz
Orbitz

Hi, My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at ...

Product
Orbitz Car Rental
#290477
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Want a car? Great low prices BUT they don't tell you that the insurance you buy isn't worth the paper it's written on. It isn't the same insurance you get from the car rental company. Oh, book a hotel -- great ! But wait, we'll tell you the room...
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Orbitz
Orbitz

Hi Epanning , My name is Robert, and I am part of the Orbitz Customer Relations team. I saw your comments and would like to see if I can assist. Please email your Orbitz Re...

Product
Orbitz Car Rental
#258098
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What a terrible car rental experience! We had rented through Orbits and worked hard to find a good price for a compact car, such as a Ford Focus. When we finally got to the rental place, (you have to take 2 shuttles) they told us to pick any car in row 4. There were 3...
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Anonymous
Orbitz Customer Relations

Hello, I am contacting you from Orbitz Customer Relations. If you could please email me your contact information, I will be happy to speak with you concerning your car ren...

Product
Orbitz Car Rental
#230893
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Orbitz charge may credit card (unauthorized) and will not refund my charges. I was on the phone with the sales person and she tried unsuccessfully to run my credit card through. I then responded to cancel all arrangements and I would book my arrangements online with...
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Orbitz
Orbitz

Hello, I am Vikki with Orbitz Customer Relations. I will be glad to address your concerns. Please email me at Customerrelations@Orbitz.com, and put my name in the...

Product
Orbitz Car Rental
#209729
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