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Orbitz - Bad service

I booked a flight on 06-03-18 and they charged my debit card twice and put my last name for my first name and told me they could not correct it the airline had too wich was not true, finally i got it corrected after being on the phone for 2 hrs. I will never use orbitz again.
Product
Orbitz Flight Booking
#1274512
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than 3 days later I am getting email that my booking was cancelled because of Orbitz agent wrong documentation of the reservation. So with no reservation and tickets I asked for refund - they answered that they need to charge me for airline cancelation fee - so I need...
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1.0
Product
Orbitz Flight Booking
#1264114
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Does not help me with my flight in August! So I get the old story of its the airlines policy on this, what a bunch of BS I will never use Orbitz again! So basically I am out $2000.00 I will attempt to contact management and demand satisfaction on this issue. Story to...
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1.0
Product
Orbitz Flight Booking
I liked
  • Easiness
I didn't like
  • Lack of response to fix issue
#1181018
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Orbitz booking Orbitz Itinerary #: 7268519013462 Confirmation says "Tickets are Refundable" in Bold. I also checked the box that says "Refundable Tickets only" when buying from the site. I had to cancel due to medical reasons, Orbitz will not refund the entire amount....
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Anonymous
PissedwithOrbitz

It is indeed a 'bait and switch' tactics!!! Buyer beware

1.5
Product
Orbitz Flight Booking
I didn't like
  • Non-existent customer service and deceptive advertising
  • Awful bait and switch
#1059167
Reply to reviews

NO, NO ONE WOULD THINK THAT! When you purchase a cancellation plan for 2 tickets to a destination you think of it as a Just incase I cannot go any longer PLAN!! However, Orbitz clearly understands marketing without integrity. I gave them the opportunity to make up for...
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Anonymous
Steve

I wished I would have read your comment before I bought my tickets thru Orbitz. I had the same result you had. Like you, Never again will I purchase thru Orbitz and also like ...

1.0
Product
Orbitz Flight Booking
#1052061
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I recently booked a Economy round trip ticket from Albany NY to Little Rock, through Orbitz. I realize it was a non- refundable ticket and that's what I payed for. Now here is what I cannot understand. I called to see if I could cancel my flight down and just use the...
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Anonymous
Anonymous

You can boycott delta if you wish, but every airline operates this way. If you buy a round trip ticket and do not fly the first leg, the whole reservation is cancelled.

2.8
Product
Orbitz Flight Booking
#1047714
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$28,000 of Duplicate Transactions Charged to Credit Card - Orbitz Response - "Just Wait It Out"
$28,000 of Duplicate Transactions Charged to Credit Card - Orbitz Response - "Just Wait It Out"
Last night, my wife and I attempted to book a flight for an upcoming trip for 6 members of our family using Orbitz.com. We entered all of the information for each and every passenger, then hit submit to process the payment with our credit card. We then received an...
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Anonymous
Anonymous

I will never work with them and so glad you posted. Hope it all works out for you. Sorry you had to go through this!

bmr32809
bmr32809

Update:Still no resolution from Orbitz.com customer service team or executive office. I was unable to proceed with various purchases this weekend due to this negligence by Orb...

1.0
Product
Orbitz Flight Booking
I didn't like
  • Poor website booking program
  • No refund for their mistake
  • Lack of customer service
#966590
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I had a terrible experience with Orbitz. I booked a return flight through Orbitz flying on Norwegian Airlines to London Gatwick. Booked in February for Sept 28 travel. My confirmation from Orbitz said "Booked. No need to confirm just bring this confirmation to...
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2.2
Product
Orbitz Flight Booking
#955949
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Beware of Orbitz conducting illegal connections. My husband and I were returning from our honeymoon. The first leg of our flight was London to Dublin. Our next leg was Dublin to Chicago. We were not informed that we would not be able to make this flight until we got to...
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1.3
Product
Orbitz Flight Booking
I didn't like
  • Agents
  • No refund for their mistake
  • Unable to answer simple questions
#940968
Reply to reviews
No way to get home They had a confirmed reservation via email for the flight home to Maine, the confirmation from Orbitz states "no need to confirm". Wrong. They have no flight. I spent 2 1/2 plus hours on phone this am. No satisfaction. They are spending the...
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Product
Orbitz Flight Booking
#911953
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