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Orbitz left my minor child stranded in an airport and refused to assist in finding another flight. I was on the phone with a condescending Indian woman who suggested my child spend two days at the airport for the next available flight.

This was not the result of a storm or a busy weekend. This was due to mechanical problems.

I've had problems with orbitz in the past and will never use them ever again.

Product or Service Mentioned: Orbitz Flight Booking.

Reason of review: Poor customer service.

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Hello, My name is Luisa, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue.

Please email us at and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you. Sincerely, Luisa Orbitz Customer Relations Chicago, IL

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