Not resolved
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Value for money

I booked 4 flight tickets than call for Flight date changed , they charged me for the change .than 3 days later I am getting email that my booking was cancelled because of Orbitz agent wrong documentation of the reservation.

So with no reservation and tickets I asked for refund - they answered that they need to charge me for airline cancelation fee - so I need to pay for Orbitz mistakes . since there is no valid ticket – there should be a full refund .

Called more than 12 times to customer service - always waiting line is more than hour – and they promise they get back , but no answer ...

worse service ever!

Product or Service Mentioned: Orbitz Flight Booking.

Reason of review: Poor customer service.

Monetary Loss: $2151.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from May 25.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like