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2 comments

Orbitz SUCKS, Booked Flight, Hotel & Car Via Orbitz. Had a four night stay in Flagstaff A.Z @ Quality Inn.Had to leave after 2 days , The room was just dirty.

Front desk told me to get refund from Orbitz. Just getting run around from Orbitz. They said they paid hotel all ready. Hotel refuses to refund me.

Informed manager will be back in 1 week ????. What *** Orbitz basically told me I am screwed for the 2 days. Use Hot wire.

Or Hotels.com.Got really tired talking to third world rep from Orbitz. Who's English sucked also.

9/9/18

THIS IS JUST FILLER HAVE TO WRITE AS LEAST 100 WORDS

Product or Service Mentioned: Orbitz Room Booking.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Refund policy.

  • No Refund On Unused Hotel Nights
Company wrote 0 private or public responses to the review from Sep 09.
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Anonymous
#1612180

Yes! I just got screwed by Orbitz.

I purchased the travel insurance too. Never again using a third party.

Orbitz was absolutely useless. Losing 880.00 on this deal.

h.kitchener
#1556483

Now you see why booking travel and lodging, etc. with these third party outfits like Orbitz and others is a very bad idea.

Book direct with the airline, hotel, etc.

and when/if you have a problem they will take care of it. When you book with Orbitz, everyone denies responsibility.

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