Orbitz has you pay for Travel Insurance (through AIG) - But refuses to refund if you are sick and even if you cancel over 48 hrs in advance!! This IS a B.S.
rip off! Given my A-Fib and prior stroke, I took out travel Insurance on Orbitz! A few days prior to the trip, my Arterial fibrillation was out of sync with a resting pulse jumping to 200 bpm. I cancelled my Hotel in Ft Lauderdale over 48 hrs prior to my scheduled arrival.
Orbitz called the hotel (while I was on hold) - but the hotel refused any refund. I made a claim on the Travel Insurance with AIG.
AIG refused to refund with a letter from my doctor or the emergency Room. This is another example of ripping OFF Consumers!!
Product or Service Mentioned: Orbitz Room Booking.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1000.
Preferred solution: Full refund.
I liked: Convenience.
I didn't like: Service and insurance.