Product: Orbitz Vacation Package Booking Clear all filters (8 of 8 reviews match)
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I recently had a horrible experience with Orbitz. I was booking a vacation for myself, and my family who lives in another state. I was on the phone for three and half hours with the Orbitz rep. The booking took forever. The Orbitz rep keept telling me her system was...
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1.0
Product
Orbitz Vacation Package Booking
I didn't like
  • Illegal switch and bait
#1078292
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Just an advice, never purchase tickets from Orbitz they have the worst customer service ever! They made a mistake on our reservation and they admitted that they can see in their system that they made the mistake then they ask us to pay $5,500 extra that they fix the...
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Anonymous
Anonymous

Just an advice, never purchase tickets from Orbitz they have the worst customer service ever!They made a mistake on our reservation and they admitted that they can see in thei...

1.1
Product
Orbitz Vacation Package Booking
#896555
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I made reservations for a 5 day trip to Hawaii for the month of Aug. however somewhere during the booking process those dates were either not received or transposed by their system. Their system instead booked my flight for Mar 10-31. Despite explaining to 5 different...
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Orbitz
Orbitz

Hi Anonymous,My name is Lynne; I’m a member of the Orbitz Customer Relations Team. We’d like to learn more about your experience so that we can address the issue. Please emai...

1.0
Product
Orbitz Vacation Package Booking
I didn't like
  • Poor data handling
  • Customer service
  • Ability to change
#614685
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I was operating under the belief I booked a trip to CHARLESTON, SC. three days ago, with my boyfriend sitting beside me. Okay, so the itinerary email comes and tells me about my trip to CHARLOTTE, NC. The funny thing is, after receiving our flight confirmation details...
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Orbitz
Orbitz

Hi, Hannahgs, This is Robert, and I am part of the Orbitz Customer Relations team. I am sorry for the disservice from Orbitz. Please forward the Orbitz Record Locator to us...

Product
Orbitz Vacation Package Booking
#425188
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3 months ago, I used Orbitz to book a flight from Vancouver to Hong Kong. This is a 13 hour, 40 minute fight. This trip was a vacation for my husband and myself. We selected seats, using orbitz, when we made our reservation. Not really a surprise that we might want...
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Anonymous
zanev

Why would you pay $240 to sit together?

Orbitz
Orbitz

Hello, My name is Charlotte, and I am part of the Orbitz Customer Relations Team. I will be happy to speak with you regarding the issues you encountered with your seat assi...

Product
Orbitz Vacation Package Booking
#367595
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Hello- This past weekend we had a 30th birthday celebration planned with a trip to New York. We booked a vacation package through oribtz. Upon arrival at the airport we were notified that our flight was delayed from 6:58 am to 7:25am. We then found out the entire...
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Orbitz
Orbitz

Hi, My name is Kristi, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at...

nikalseyn
nikalseyn

This is what happens when people book flights or hotels, etc. with Orbitz, Expedia, etc. When something happens, you are out of luck and \"put on hold\" for interminable perio...

Product
Orbitz Vacation Package Booking
#307676
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Orbitz one of the largest Internet travel site offers air hotel packages to customers. I booked a travel package with Orbitz for a vacation in Mexico. Orbitz always touts Price Assurance, however this price assurance does not pertain to any package deals.... When you...
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Anonymous
Priya

I agree with you, even I booked a travel package with Orbitz for a vacation in Mexico. And a week later I found much cheaper package price which was $300 less than the actual ...

Anonymous
Dorothy

Orbitz\'s low price assurance is not a good value. Airlines typically have their own low price assurance guarantee. It works 100% of the time. Orbitz\'s guarantee only works w...

Product
Orbitz Vacation Package Booking
#168074
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I use Orbitz to book travel for myself and for my mother several times a year, and I started using Orbitz on the recommendation of my father, who uses it several times a year. However, after my last experience, I will never use Orbitz again. I booked a trip to Las...
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Anonymous
Anonymous

Orbitz SUCKS ......................

Anonymous
Anonymous

I originally posted Sept 30. One of the $361 charges that my bank had said dropped off, 9 days after the original pending notice, did go thru, so is WAS multiple-charged and I...

Product
Orbitz Vacation Package Booking
#149567
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