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I have been on hold for close to 3hours and 55 minutes. My confirmation for my flights have not come through, the card has been charged for only ONE WAY and they cannot find the flights. I was then told they are upgrading for 24 hours and that the flights will "fall...
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Baden, Pennsylvania
#838878
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Do not ever book anything with orbitz. They double booked my Hotel room charging me an additional 600 dollars. After waiting on hold for over 3 hours the *** on the line informed me she kept me on hold to find out that the reservations desk at the hotel was closed....
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Orbitz
Orbitz

Hi,My name is Jeanna, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at soc...

#510862
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A month ago I bought a plane ticket with orbitz and canceled it within 24 hours. However before I canceled i made absolutely sure that I would get a refund. I called customer service several times and was assured that I would receive a refund. I have called many many...
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Orbitz
Orbitz

Hi My name is Jeanna, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at so...

#443205
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My flight was canceled thirty minutes before I was supposed to ***. After waiting on the phone for two hours for a customer service rep to no avail, I had no way of canceling my flight or change flights I emailed and asked for a refund which they ignored and basically...
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#389334
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When trying to book a reservation to the Bahamas I clicked on confirm and was never confirmed but later realized they had put a pending charge on my credit card. I was told the deal was no longer available even though it was showing on their site and I was able to...
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Orbitz
Orbitz

Dear Anonymous, My name is Vikki, and I am part of the Orbitz Customer Relations Team. I saw your comments and would like to see if I can assist. Please email me your Orbit...

#298015
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While attempting to purchase one ticket to Seattle for myself on Orbitz mobile app, the website gave an error message, saying it could not complete transaction and to restart search. I tried the back and refresh buttons, but with no luck. So I started the search...
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Orbitz
Orbitz

Hi, I\'m Shalon with Orbitz Customer Relations. I saw your post and would like to assist you. Can you please email to me your Orbitz Record Locator, and I will review and r...

#254833
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1. Intitial booking made through Orbitz in 3/14/2011 for passage from Pittsburgh to Hyderabad, India round trip departing 8/7/11, returning 8/26/11. Flight plan: Pittsburgh to Toronto (Air Canada), Toronto to Frankfurt (Lufthansa), Frankfurt to Hyderabad (Lufthansa) 2....
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Anonymous
ramanirn

Update: After 2 days, Orbitz did put us on flights without us incurring extra charges. While not ideal (I feel we should be compensated for 2 days loss, hotel cancellations an...

#254248
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I recently tried to book a trip on Orbitz. My first card was denied as well as my second. So I went somewhere else and purchased cheaper tickets. Then to my surprise, the denied card was charged anyway two days later. Customer service has been less than helpful. They...
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#233890
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