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Double and triple bookings, charged to my account for over a year.

Orbitz - Double and triple bookings, charged to my account for over a year.
Orbitz - Double and triple bookings, charged to my account for over a year.
Orbitz - Double and triple bookings, charged to my account for over a year.
Orbitz - Double and triple bookings, charged to my account for over a year.
Orbitz - Double and triple bookings, charged to my account for over a year.
Orbitz - Double and triple bookings, charged to my account for over a year.
I had noticed while looking back at an Aug 14 to the 15th 2020 that there were 2 itinerary numbers with 2 receipts for the same date at the same hotel, no action has been taking to date, after being told that I would receive an e-mail within 48hrs. in regard to this situation.NO emails not in my inbox, not in my spam, / junk. I've been trying to get an agent, a representative, anyone who can address this, to no avail. However, after careful review of trips within the past year, there has been so many unauthorized bookings charged to my account, some are whole months that had been charged. These bookings that will bei n dispute where never authorized. That being said this is now turned quickly into a criminal situation, involving the theft of thousand of dollars! Yet still, after being on hold for 1hr24mins no customer service.But I'll have their attention soon, best bet on that!

User's recommendation: Do NOT book through Obitz unless you like to get robbed.

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ID
#2154724 Review #2154724 is a subjective opinion of poster.
Service
Orbitz Room Booking
Cons
  • Everything else - deceptive business practices
Preferred solution
Let the company propose a solution
New Reviewer

+195********

Im reale sad because you (Orbiz) and Dollar charged me doble amount and you did not solve my problem.

User's recommendation: I don’t.

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ID
#2621494 Review #2621494 is a subjective opinion of poster.
Location
Stone Mountain, Georgia

Change flights

I booked a trip for my stepdad from Colombia to spain, he's very sick (cancer) and in urgent need of treatment. The trip was schedule to leave today Jun 16, so he proceeded to get tested for covid yesterday to meet the requirements. Today he was turned away because he was told the test will not be valid tomorrow when he was schedule to land in Spain. I tried to call your number all day today and schedule a few calls back but the one time i was called it got disconnected !!!! This is a life or dead matter, this man needs to travel, your chat box is Not help itinerary number 721105****6631 passenger name is Luis Rico Ramirez 721105****6631.. My phone number is (678) 542**** This is urgent! I need to talk to a human !!!
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ID
#2621287 Review #2621287 is a subjective opinion of poster.

Your immorally disgusting same sex comercial.

Kids dont need to be seeing trash like that on television. Your company should be ashamed of yourselves.

User's recommendation: Find a more respectable company.

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ID
#2620814 Review #2620814 is a subjective opinion of poster.
Location
Boston, Massachusetts

Booking

I like to compare prices of a trip I am planning October 24 thru 29. I was wondering why it is $200 cheaper on your competitors website than yours

User's recommendation: Not good.

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ID
#2615349 Review #2615349 is a subjective opinion of poster.
Location
Roselle, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Orbitz - Refund
Still waiting my refund very long time please refund my money never book again from Orbitz I dont trust you never
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ID
#2615227 Review #2615227 is a subjective opinion of poster.
Service
Orbitz Vacation Package Booking
Preferred solution
Refund
New Reviewer

Trying to see if my wife's documents are good for Cancun

Im trying to find out before I book the Cancun date my wifes passport from Thailand and her green card from here can let her travel day with no visa we want to use our money we have a sitting there from last year with the Covid also I would like my money refunded if nobody can help me
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ID
#2614145 Review #2614145 is a subjective opinion of poster.
Preferred solution
I’m seeing if my wife’s passport from Thailand and her green card will let her travel to Cancun and we like to use our credits we have to pay for it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I have been renting a car from your web site from Nextcar for the second time and I always encounter an abusive and disrespect when I come to pick up the car. My first car Reservation details are Nextcar Confirmation: #NCOBP1005**** Orbitz itinerary: 721072****6894 and...
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ID
#2613226 Review #2613226 is a subjective opinion of poster.
Service
Orbitz Car Rental
Cons
  • Bad service
  • Poor website booking program
  • Price was a bait and switch
Loss
$131
Preferred solution
Full refund
New Reviewer

Payment

I clicked the 50% deposit when processing my payment. I didnt see any indication on the receipt of that selection so I just want to make sure that its correct
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ID
#2612904 Review #2612904 is a subjective opinion of poster.
Service
Orbitz Room Booking
Preferred solution
Let the company propose a solution

Need to speak with an agent

\ we booked a flight for two people, and it only would give the pricing for one person. On site instructions states press 6 for agent, then it said invalid choice. It never gave iinstructions for a first time user it was confusing. cooconfusinvconconfusi confusing. a livelive person

User's recommendation: Have a live person and make it user friendly for !st time users.

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ID
#2612730 Review #2612730 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Questions re Flight

I need to speak with someone re about an upcoming flight. Please call me at 623-670-****. It is important to talk with someone as soon as possible
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ID
#2611790 Review #2611790 is a subjective opinion of poster.
Preferred solution
Flight info
New Reviewer

No one to assist !!!!

Horrible customer service over all !!! No one to even assist!! 4 hours wait is just not acceptable or even one hour wait !!!

User's recommendation: I would NEVER RECOMMEND ORBITZ.

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ID
#2611090 Review #2611090 is a subjective opinion of poster.
Location
George Town, Cayman Islands
New Reviewer

Billing

Horrible service overall! 1st the ridiculous 4 hours wait to get to speak to agent plus charges for a service not provided !!! Can someone please call me at 1-34*-***-**** ASAP !!!

User's recommendation: NEVER.

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ID
#2611070 Review #2611070 is a subjective opinion of poster.
Service
Orbitz Car Rental
Pros
  • Impossible to contact a representative
Cons
  • Corporate managers do not talk to you
  • Unable to speak with a person to resolve my issue
  • Bad hold times
Loss
$88
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

(Itinerary #720819****6649)

I booked this for my family and called in to cancel. I spoke to a representative who assured me that it would be fully refunded only to find out i was still being charged. I ended up booking through expedia and now it looks like im being charged twice. Please pull thr recording and refund my money before lawyers get involved.

User's recommendation: Don't use them. What a scam.

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ID
#2610017 Review #2610017 is a subjective opinion of poster.
Service
Orbitz Flight Booking
Pros
  • Take your money fast
Cons
  • Hangs up on calls
  • Lack of response to consumer
  • Everything else - deceptive business practices
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need my confirmation number and ticket number

Original review updated by user Jun 14, 2021
Hi I bought a ticket on yall web site to fly with Delta I payed for my ticket but I haven't receive no email or do I have a confirmation num
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ID
#2609760 Review #2609760 is a subjective opinion of poster.
Service
Orbitz Flight Booking
Pros
  • Sometimes cheaper prices
Cons
  • No real person
Preferred solution
My flight ticket information
Booked a hotel room through orbitz
Booked a hotel room through orbitz
Booked a hotel room through orbitz
I booked a hotel room on orbitz June 9th at 3:04 p.m. for the AmericInn in Bemidji MN however I did not stay there I was denied because my card needed more money on it for Incidentals and I was told to contact orbitz for a refund which I did two hours after orbitz took...
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ID
#2609661 Review #2609661 is a subjective opinion of poster.
Location
Foley, Alabama

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