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1.0
Orbitz - COVID Flight Cancelled Summer 2020
Orbitz - COVID Flight Cancelled Summer 2020
Update by user Jun 16, 2022

For a year and a half, I was told to contact tapPortugal and deal with them (as Orbitz didn't want to care responsibility for what is now obviously their error). Now for 6 months I have bene told that Orbitz is "reviewing" the case.

Original review updated by user Jun 15, 2022
I have wanted to resolve an issue...
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ID
#3674030 Review #3674030 is a subjective opinion of poster.
Service
Orbitz Flight Booking
Pros
  • No pros
Cons
  • Feeling scammed
  • Inability to get refund after covid cancellation
Loss
$2900
Preferred solution
Full refund
New Reviewer

Can’t get an agent with whom to speak

1.0
Called to have questions answered BEFORE booking. Am unable to speak to a human. Would like to speak with someone regarding insurance.
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ID
#3710393 Review #3710393 is a subjective opinion of poster.
Location
Queensbury, New York
Preferred solution
Insurance questions answered

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Verified Reviewer New Reviewer

This website it's a kind of scams they don't want to refund my ticket

1.0
Orbitz - This website it's a kind of scams they don't want to refund my ticket
The air plane refuse to me that I go with her because of their policy why orbitz didn't say anything before I want a refund.
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#3694169 Review #3694169 is a subjective opinion of poster.
Preferred solution
Full refund

I've never used Orbitz's service before and I not only will I ever use it again, I will not recommend it to anyone.

Our flight out of NYC to Boston from La Guardia was cancelled on the day of our departure, Friday, May 27, 2022. Orbitz has been refusing a full refund, SERVICES WE PAID FOR, IN GOOD FAITH, WEEKS IN ADVANCE UNDER MY FRIEND'S CARD. What kind of thievery is your company practicing? Never again to give my biz to you! NEVER!

User's recommendation: Do not use! Failure to give full refund on flights cancelled, not made by the customer!

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#3683290 Review #3683290 is a subjective opinion of poster.
Location
The Bronx, New York

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Verified Reviewer New Reviewer

REfund from Orbitz

Fare refund, rang Orbitz on 1(88*)******* re itinerary no 744399****253, and was promised a refund and further contact, nothing has not not likelytranspired
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#3682285 Review #3682285 is a subjective opinion of poster.
Location
Perth, Western Australia
Preferred solution
Full refund

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Changes in Flight

Call me at 503 502 ****. Your phone keeps dropping it. I need to know it now. This is important for my business. You need to call me.
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#3680236 Review #3680236 is a subjective opinion of poster.
Preferred solution
Detailed help with my reservation.

Refund of Car Rental Booking

1.1
I had cancelled my car rental booking with Nu in Mexico due to the Mis-communication with the Car Agency due to the wrong information provided to me at the time of booking. I have tried to connect with you via email, telephone and Orbitz App and non seem to be getting delivered due to whatever reason. You need to appreciate I am on an international travel and I have been mis-informed and cancelled my booking with the Agency, they need

User's recommendation: CUSTOMER BEAWARE.

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#3679781 Review #3679781 is a subjective opinion of poster.
Location
Playa Del Carmen, Quintana Roo
New Reviewer

2.1
Orbitz - I have not been issued my Refund yet for flights that were cancelled
Good afternoon, I pressed "cancel" to confirm and made other arrangements for my flights; but I don't have my refund yet. Can you please process this and let me know if you need anything from me? Thank you, Farzad Passenger(s): SEDGHIPOUR/FARZAD Orbitz.com Itinerary...
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#3674871 Review #3674871 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • No pros
Cons
  • Will not service bookins
Loss
$447
Preferred solution
Full refund

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Verified Reviewer New Reviewer

1.0
Orbitz - Unhelpful insurance & awful experience requested refund
Hi, my flight on Friday I had the worst customer experience I have ever encountered and would like a full refund. I got travel insurance through orbitz but apparently I can't use it. No-one has been helpful. Starting with checking my bags at BWI I patiently waited to...
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#3648365 Review #3648365 is a subjective opinion of poster.
Loss
$487
Preferred solution
Full refund
New Reviewer

Refused AA travel credit Orbitz had confirmed in email

1.0
Orbitz sent an email confirming an AA travel credit. AA says I have no travel credit. Orbitz wont make good in this in spite of advising before cancellation that we would get a credit. Orbitz said they would send an email to AA and Id get an answer in 48 hours. They never got back to me.

User's recommendation: Don’t use Orbitz or parent company Expedia. Use another travel agency or go directly to airlines.

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#3633643 Review #3633643 is a subjective opinion of poster.
Location
London, England
Service
Orbitz Customer Care
Pros
  • Impossible to get refund
  • Impossible to contact a representative
Cons
  • Lack of transparency
  • Havent recieved my refund
  • I was ripped off
Loss
$680
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Charges

I was being charged multiple times and I cant even get someone to help me .tried booking a flight untill now no iternary number
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#3626324 Review #3626324 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

I have an urgent problem related to my booking for tomorrow

1.9
The call center somewhere in the world does not have agents who can fix problems. I need to talk to agents that understand the urgency of the situation and are physically in the USA
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1 comment
#2191621

Me too!

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0 0
ID
#3615580 Review #3615580 is a subjective opinion of poster.
Location
Winter Park, Florida

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Verified Reviewer New Reviewer

1.0
Orbitz - Problem with Dollar Rent A Car
I paid for a rental car through Orbitz. On May 19th I picked up the car at the Buffalo airport. When I got to the counter it was close to closing. The man at the counter asked if I wanted to upgrade for $10 a day. I thought that was a good deal so I said yes. I...
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#3613051 Review #3613051 is a subjective opinion of poster.
Location
Hemet, California
Cons
  • Absolute fraud
Loss
$300
Preferred solution
Price reduction

You did everything right

5.0
I just had questions about parking, and how many bags I could have, and about if you come back from an excursion late. And dressing for dinner. She answer all my questions.

User's recommendation: If you don’t know just call and ask.

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#3607020 Review #3607020 is a subjective opinion of poster.
Location
South Holland, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
I purchased a round trip coach ticket for est $1500 that I was not able to fulfill due to a medical emergency. I had purchased the trip protection. I went to reschedule and customer service Lila (said they don't have employee numbers) said there are no longer any coach...
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#3603158 Review #3603158 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$1483
Preferred solution
Full refund
New Reviewer

U able to cancel reservations

1.0
have been trying to cancel a hotel reservations fir past 2 hours and unable cancel and reservation isn't until Wedy
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#3600283 Review #3600283 is a subjective opinion of poster.
Location
Deerfield, Illinois
Preferred solution
Full refund

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