
Orbitz
Orbitz Overview
Orbitz has 1.6 star rating based on 486 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Orbitz to a friend or colleague.
- Rating Distribution
Pros: Easy booking, Price was good, Easy to book.
Cons: Customer service, Poor customer service, Customer dis-service.
Orbitz has 1.6 star rating based on 486 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Orbitz to a friend or colleague.
- Rating Distribution
Pros: Easy booking, Price was good, Easy to book.
Cons: Customer service, Poor customer service, Customer dis-service.Recent recommendations regarding this business are as follows: "I have bought a ticket before and it was faster answer.", "Stay away from orbitz", "Call the hotel ahead to make sure you get what you paid for", "book directly with the airline", "Get a real person".
Most users ask Orbitz for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews











































I ordered a fly but I have not got my itinerary
User's recommendation: I have bought a ticket before and it was faster answer.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlight
- Cheap flights at a small reduction in price
- Not reliable
Preferred solution: Price reduction
User's recommendation: Probably stay away, even though you receive confirmation.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe booked wrong dates
- Very reputable
Preferred solution: Full refund
User's recommendation: Don’t stay here
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Refund
User's recommendation: Stay away. STAY AWAY STAY AWAY STAY AWAY!! STAY AWAY FROM THIS COMPANY !!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed costumer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wrong dates
User's recommendation: Don’t use this hotel
Hotel doesn't have my reservation
User's recommendation: Be cautious using Orbitz. Avoid EN Sonesta Suites like the plague.
Reservation problem
- Actually they raise the price if you look twice for air
- No customer service
Preferred solution: Full refund
User's recommendation: Don’t use Orbitz
Change flight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCouldn’t get an answer on the phone and we’re at the airport
- Many
Preferred solution: Price reduction
User's recommendation: Don’t do it!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever use orbitz
- First 2 agents nice
- Cancelled and blamed first agent and american airlines
Preferred solution: Price reduction
User's recommendation: Don’t use orbitz
Hotel dates
Preferred solution: I need the reservation to be for 10/12 -10/13
User's recommendation: Unsure. I don’t use Orbitz often.
Travel Expert Talks
I try to talk to a real agent
Preferred solution: I bought a ticket for my partner in 2022 November and he can’t fly and was canceled I pay with my credit card is name is Clarence Sellers I I want to know if we have a refund please email or contact me before are eventually credit expired thanks
User's recommendation: I don’t know after today
Flight cancellations
So people who come to Minnesota know not to get a motel near airport @ Snelling Motel
User's recommendation: Do not book people to this motel. The pictures that Snelling Motel has are not what you see when you get there. False advertisement.
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