Thought I was booking through Expedia & it just took me over to Orbitz somehow without my noticing. By the time I did, I was already too far into the reservation to start over. I called them after booking a flight to just cancel the insurance I purchased. The automated...Read more
Company wrote 0 private or public responses to the review from Aug 03.
I didn't like
- Ability to change
- Non-existent customer service and deceptive advertising
Last night, my wife and I attempted to book a flight for an upcoming trip for 6 members of our family using Orbitz.com. We entered all of the information for each and every passenger, then hit submit to process the payment with our credit card. We then received an...Read more
Company wrote 0 private or public responses to the review from Dec 04, 2016.
I didn't like
- No refund for their mistake
- Poor website booking program
- Lack of customer service
April 19th I booked a ticket through orbitz.com plus travel protection for the dates of April 29th through May 2nd from Aruba to Miami on the Surinam Airways flight. April 29th at the gate, they announced that the flight had been cancelled. I called Travel Protection...Read more
Company wrote 0 private or public responses to the review from May 02, 2016.
I didn't like
- To be lied to
- Customer service
- Near useless website
Orbitz left my minor child stranded in an airport and refused to assist in finding another flight. I was on the phone with a condescending Indian woman who suggested my child spend two days at the airport for the next available flight. This was not the result of a...Read more
Company wrote 0 public responses to the review from Aug 02, 2015.
I knew I was going to DC this weekend but was hoping to stay at my brother's. But he hadn't invited us yet. So we decided to book a room that had FREE cancellation so in case he did invite us then we could stay with him. He invited us last night. So today I want to...Read more
Company wrote 0 private or public responses to the review from Dec 19, 2013.
We arrived at Ocean Surf Hotel in N.Miami Beach, FL. It was so filthy, damaged--like room door did not close, torn carpet (see picture), MOLD,food on greasy bedside table. We left after looking at 2 disgusting rooms, called Orbitz and told them what happened. Several...Read more
Company wrote 0 public responses to the review from Jun 13, 2013.
I recently went to hawaii and booked through Orbitz, I got the car hotel and flight package for $1680 and was told Id get a room with a one bed microwave, fridge and ocean view for me and my girlfriend. We get a 2 bed city view room with a fridge. Already upset we stay...Read more
Company wrote 0 private or public responses to the review from Sep 28, 2012.
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