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Orbitz - Well, i cancelled my flight ticket to Madrid

Well, i can not comunicate to customer service to known why was not refund part of my cancel flight ticket !???
2.7
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1291562
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Orbitz - Receiving a credit back takes weeks

I rented a car, and cancelled within 5 minutes after my card was authorized. It takes us to 15days first r your credibility t to be returned.
#1278858
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Orbitz - Bad service

I booked a flight on 06-03-18 and they charged my debit card twice and put my last name for my first name and told me they could not correct it the airline had too wich was not true, finally i got it corrected after being on the phone for 2 hrs. I will never use orbitz again.
#1274512
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I booked 4 flight tickets than call for Flight date changed , they charged me for the change .than 3 days later I am getting email that my booking was cancelled because of Orbitz agent wrong documentation of the reservation. So with no reservation and tickets I asked...
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1.0
#1264114
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I cancelled the trip within 24 hours of their courtesy cancellation policy because my granddaughter could not go on the trip she was a baby 9 months old and had ear infections and now needed tube surgery immediately so the doctor said no flying so I cancelled the trip...
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#1231515
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Orbitz has you pay for Travel Insurance (through AIG) - But refuses to refund if you are sick and even if you cancel over 48 hrs in advance!! This IS a B.S. rip off! Given my A-Fib and prior stroke, I took out travel Insurance on Orbitz! A few days prior to the trip,...
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Anonymous
Thom G

I always go directly to the travel insurance provider and not thru Orbitz because the provider will be the party who pays your claim. Orbitz wont help. GENERALI www.general...

1.8
I liked
  • Convenience
I didn't like
  • Service and insurance
#1173200
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Contacted customer service and after an hour they called the host airline and basically if the dates are not identical I cannot get to use the refund. My date was April and I need an August date, but since I booked a flight to fly out on April, I have to use the refund...
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1.0
I liked
  • Easiness
I didn't like
  • Lack of response to fix issue
#1181018
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Got asked to answer a survey on recent hotel stay through Orbitz. Had no email confirmation, no email update closer to stay, no correspondence. At end of weekend of expected stay I received a survey about how was my stay? Have tried to contact Orbitz with no success,...
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I didn't like
  • No update correspondence on reservation
  • No email confirmation of reservation
  • Poor data handling
#1162121
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We always used Orbitz but never will again after they refused our refund saying they repeatedly couldn't get the agreement from the resort booked, when the travel contract clearly states refunds are issued minus 2 nights of the stay booked. We will not stop fighting -...
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2.0
#1175200
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Contact Orbitz

Mailing Address:
Orbitz, LLC
500 West Madison Street, Suite 1000,
Chicago, Illinois 60661
United States
Phone:
(312) 279-7740
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I had a ticket booked in England and Had to cancel it ........Well I was like a wet hen trying to get a refund .....My sister had a heart attack and as the ticket was booked in England I was instructed to get verification from her doctor on the Hospitalization...
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5.0
I didn't like
  • Poor contact information
  • Arguing with a computer
  • Poor contact information and hours fighting a robot
#1134483
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