Most helpful reviews first
Never received my refund from Orbitz.
Cancled a reatal car never received my refund they claimed to have sent the thirty dollars refund but my bankCredit one never received it and they still haven't gave me my thirty dollars back I wouldn't refer this company to none of my friends or family never used Orbitz
Thought I was booking through Expedia & it just took me over to Orbitz somehow without my noticing. By the time I did, I was already too far into the reservation to start over. I called them after booking a flight to just cancel the insurance I purchased. The automated...Read more
I didn't like
- Non-existent customer service and deceptive advertising
- Ability to change
Booked Jamaica Inn Jamaica for Auguat 23 through August 28, 2018. upon arrival to hotel staff told us under 10 years old is not accepted on property. After an hour talking to staffs and managers trying to see if an exception could be made we weren't getting any where....Read more
Orbitz SUCKS, Booked Flight, Hotel & Car Via Orbitz. Had a four night stay in Flagstaff A.Z @ Quality Inn.Had to leave after 2 days , The room was just dirty. Front desk told me to get refund from Orbitz. Just getting run around from Orbitz. They said they paid hotel...Read more
I didn't like
- Refund policy
Orbitz - Well, i cancelled my flight ticket to Madrid
Well, i can not comunicate to customer service to known why was not refund part of my cancel flight ticket !???
Orbitz - Receiving a credit back takes weeks
I rented a car, and cancelled within 5 minutes after my card was authorized. It takes us to 15days first r your credibility t to be returned.
Orbitz - Bad service
I booked a flight on 06-03-18 and they charged my debit card twice and put my last name for my first name and told me they could not correct it the airline had too wich was not true, finally i got it corrected after being on the phone for 2 hrs. I will never use orbitz again.
I booked 4 flight tickets than call for Flight date changed , they charged me for the change .than 3 days later I am getting email that my booking was cancelled because of Orbitz agent wrong documentation of the reservation. So with no reservation and tickets I asked...Read more
I cancelled the trip within 24 hours of their courtesy cancellation policy because my granddaughter could not go on the trip she was a baby 9 months old and had ear infections and now needed tube surgery immediately so the doctor said no flying so I cancelled the trip...Read more
Orbitz has you pay for Travel Insurance (through AIG) - But refuses to refund if you are sick and even if you cancel over 48 hrs in advance!! This IS a B.S. rip off! Given my A-Fib and prior stroke, I took out travel Insurance on Orbitz! A few days prior to the trip,...Read more
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