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They are liars, I booked through them a package deal to PV. Got there and the hotel was a dump, I called the exact same day saying it was awful and that the hotel wanted to charge me more for the same ugly room. I booked another hotel through them on the same day the...
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Company wrote 0 private or public responses to the review from Jan 01, 2016.
Orbitz
Orbitz

Hello,My name is Shalon, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at ...

1.0
#761983
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Resolved
This reservation is 3 weeks from now, I need to cancel the trip, and ORBITZ will issue a ZERO refund to my hotel payment. Also, a very low refund to the flight. So far, I have always had great experiences with ORBITZ, I am surprised by this situation. I understand if...
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Company wrote 0 private or public responses to the review from Jun 24, 2015.
2.6
Bogot, Distrito Especial
I liked
  • Easiness
  • Price
I didn't like
  • Lack of personal service
  • Unreasonableness in no refunding
#655490
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Resolved
In February 2015 I made a Prepaid Hotel Reservation at ORBITZ for the Holiday Inn Cairo-Maadi, Egypt. Upon Checkin on Tuesday, March 17 at approximately 6:45pm local time, I presented my Prepaid Orbitz Reservation Number 'E88F3U' as it appeared on the Orbitz Webpage...
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Company wrote 0 private or public responses to the review from Mar 22, 2015.
Anonymous
Anonymous

I've booked many hotels all over the world via orbitz, expedia, etc. While it's always better to book direct, I've never had to provide any confirmation numbers upon arrival ...

Orbitz
Orbitz

Hi gpicur,This is Robert, and I am part of the Orbitz Customer Relations team. We want to learn more about your experience so that we can address the issue. Please email us ...

1.0
I didn't like
  • Bogus confirmation number
  • Customer service
#611716
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